SPEED:
Delivering What You Need, When You Need It
At PDQ, speed isn’t just a promise—it’s a core value that drives everything we do. We understand that in today’s fast-paced business environment, delays can disrupt your project timeline. That’s why we’ve streamlined our processes to deliver unmatched efficiency at every stage.
- Fast Quotes: Get accurate, competitive quotes in record time, ensuring you can make quick, informed decisions without the wait.
- 1-5 Day Shipping: Our robust inventory and optimized logistics allow us to ship most orders within 1-5 days, minimizing downtime and keeping your project on track.
- Quick Masterkeying Turnaround: With lead times of less than five days for masterkeying, we ensure that even custom keying solutions are ready when you are.
When you partner with PDQ, you’re choosing a team that values your time as much as you do. From the moment you request a quote to the final delivery, we’re committed to providing the speed and reliability you need to succeed.
VALUE:
Exceptional Quality at an Unbeatable Price
At PDQ, we are dedicated to providing unparalleled value through high-quality products and cost-effective solutions that meet the demands of your business. We understand that value isn’t just about price—it’s about offering reliability, performance, and compliance with industry standards.
- BHMA, UL, & BAA Certified Products: Our products are rigorously tested and certified to meet the highest industry standards, ensuring you receive only the best in quality, safety, and performance.
- Competitive Price Positioning: We offer industry-leading pricing without compromising on the durability and innovation you expect from premium door hardware.
- Low Free Freight Threshold: Enjoy the added value of free freight on orders that meet our low threshold, making it easier to keep your costs in check while ensuring timely delivery.
When you choose PDQ, you’re investing in more than just a product—you’re gaining a trusted partner committed to delivering exceptional value at every step.
EASE:
Simplifying Your Experience from Start to Finish
At PDQ, we believe that the path to great security solutions should be simple and straightforward. We’ve designed our processes with ease in mind, ensuring that you can focus on what matters most—your project—without unnecessary complexity.
- Simplified Pricing: Our transparent and straightforward pricing model eliminates confusion, making it easy for you to understand costs and make decisions quickly.
- Regionalized CS & TS Support: With dedicated customer service and technical support teams regionally available, you’ll receive personalized assistance whenever you need it, with a local touch that makes communication smoother.
- PDQ Connect: PDQ Connect simplifies your business operations by providing a single platform to manage essential account activities. From tracking your order status to accessing invoices and reviewing buying program details, PDQ Connect consolidates everything into one user-friendly interface.
When you choose PDQ, you’re choosing a partner committed to making your experience as easy as possible—no matter where you are or what you need.
Timeline of Growth and Innovation
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1982
Company Founded in Brownstown, PA
1991
Expanded and Moved to Leola, PA & Designed Grade 1 Cylindrical Locks
1995
Designed Grade 1 Mortise Locks - US Patent #5,813,255
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2006
Designed Electronic Stand-Alone Locks
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2009
Designed Electrified Mortise and Cylindrical Locks
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2012
International Sales Expansion - Middle East
2014
Designed Grade 1 6EW Exit Device Trim
2015
Designed Classroom Intruder Lock with LED - US Patent #9,187,928
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2018
New Corporate HQ and Manufacturing Facility in Lancaster, PA
2020
Launched SF Series Grade 2 Cylindrical Lock
2022
Launched 6300 and 6400 Series Exit Device & Launched PDQ powered by VIZpin Access Control
2023
Launched Hotel Access Control Solution PDQ powered by PassiveBolt